ISO 9001 QMS Lead Implementer


Course Description

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization's customer satisfaction and overall performance and effectiveness.

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a
"PECB Certified ISO 9001 Lead Implementer" credential. By holding a PECB Lead Implementer Certificate, you will be able to
demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.


  • Managers or consultants involved in Quality Management
  • Expert advisors seeking to master the implementation of a Quality Management System
  • Individuals responsible for maintaining conformance with QMS requirements
  • QMS team members

Delivery and duration

  • Week days: 5 consecutive days (traditional), including the Certification exam on the morning of the last day
  • In-house: 5 days. Your team, your location, your date. Contact us to organize your in-house training
  • Self-Training: Learn at your own speed, on your own schedule and on your favorite device. Click here for details


  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Master the concepts, approaches, methods and techniques used for the implementation and effective management of a QMS
  • Learn how to interpret the ISO 9001 requirements in the specific context of an organization
  • Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a QMS
  • Acquire the expertise to advise an organization in implementing Quality Management System best practices

General Information

  • Exam and certification fees are included in the training price
  • Training material containing over 450 pages of information and practical examples will be distributed
  • A certificate of attendance will be issued to the participants
  • In case of failure of the exam, participants are allowed to retake it for free under certain conditions

Course Agenda

Day 1: Introduction to ISO 9001 and initiation of a QMS

  • Course objective and structure
  • Standard and regulatory framework
  • Quality Management System (QMS)
  • Initiating the implementation of a QMS
  • Understanding the organization and clarifying the quality objectives

Day 2: Plan the implementation of the QMS

  • Leadership and commitment
  • QMS scope
  • QMS policies
  • Roles, responsibilities and authorities
  • Risk assessment
  • Quality objectives and planning of changes

Day 3: Implementation of a QMS

  • Resource management
  • Awareness and communication
  • Documentation management
  • Operational control
  • Product requirements, design and purchasing process
  • Production and service provision

Day 4: QMS monitoring, measurement, continuous improvement and preparation for a certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training

Day 5: Certification Exam

  • Duration: 3 hours

Examination and Certification

The ''PECB Certified ISO 9001 Lead Implementer'' exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:

  • Domain 1: Fundamental principles and concepts of a Quality Management System (QMS)
  • Domain 2: Quality Management System (QMS)
  • Domain 3: Planning a QMS implementation based on ISO 9001
  • Domain 4: Implementing a QMS based on ISO 9001
  • Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
  • Domain 6: Continual improvement of a QMS based on ISO 9001
  • Domain 7: Preparing for a QMS Certification Audit

The "Certified ISO 9001 Lead Implementer" exam is available in different languages.

For more information about the exam, refer to PECB Exam Preparation Guide

After successfully completing the exam, participants can apply for the credentials of Certified ISO 9001 Provisional Implementer, Certified ISO 9001 Implementer or Certified ISO 9001 Lead Implementer, depending on their level of experience.

A certificate will be issued to participants who successfully passed the exam and comply with all the other requirements related to the selected credential.

For more information about the certification process, refer to PECB section on ISO 9001 Lead Implementer

Our next training activities

For all questions, please feel free to contact us.

Region Country City Language DateTrainerPrice Registration
Americas United States Self-Training US English 2014-08-01 to 2029-12-31 None 847.00 USD add to cart
Americas Canada Self-Training CA English 2014-08-01 to 2029-12-31 None 997.00 CAD add to cart
Europe Self-Training Europe Self-Training EU English 2014-08-01 to 2029-12-31 None 997.00 EUR add to cart
Caribbean Self-Training Caribbean Self-Training Caribbean English 2014-08-01 to 2029-12-31 None 697.00 USD add to cart
Africa Self-Training Africa Self-Training Africa English 2018-08-20 to 2029-12-31 None 697.00 USD add to cart
Asia-Pacific Self-Training Asia-Pacific Self-Training APAC English 2018-08-20 to 2029-12-31 None 897.00 USD add to cart
Middle-East Self-Training Middle-East Self-Training ME English 2018-10-01 to 2029-12-31 None 797.00 USD add to cart
Europe Belgium Brussels English 2019-10-14 to 2019-10-18 Suzana Popovska 1,997.00 EUR add to cart
Americas United States New York, NY English 2019-10-21 to 2019-10-25 Devesh Pandit 1,997.00 USD add to cart
Americas Canada Toronto, ON English 2019-10-28 to 2019-11-01 Devesh Pandit 1,997.00 CAD add to cart
Africa Kenya Nairobi English 2019-10-28 to 2019-11-01 Orlando Odejide 1,997.00 USD add to cart
Americas United States Houston, TX English 2019-11-04 to 2019-11-08 Devesh Pandit 1,997.00 USD add to cart
Africa South Africa Johannesburg English 2019-11-18 to 2019-11-22 Orlando Odejide 1,997.00 USD add to cart
Americas Canada Vancouver, BC English 2019-12-02 to 2019-12-06 Devesh Pandit 1,997.00 CAD add to cart